To optimize the service requests and better support the customers, IBS Business Solutions AG has implemented a new ticketing system for placing a service request.
The ticketing system is available on: http://ticketing.ibscl.ch
Every individual case receives a unique service request number which allows to follow the process and to get a online feedback after every single update. For the purpose of reference, we will archive the complete history of the service requests placed in a chronological order.
Here you will find a “how-to” document which will assist you in dealing with our ticketing system.